Everything you need to know about how Jagg Pro works — ownership, payments, edits, timelines, and guarantees. No surprises, no fine print that contradicts what we told you upfront.
Jagg Pro — Service Agreement · Last Updated: 2025
Upon full payment of the one-time website build fee, full ownership of the website is transferred to the client. There is no requirement to purchase hosting or any monthly plan to own your website.
Where a build is in progress and not yet paid in full, JaggPro reserves the right to withhold delivery, or to remove, suspend, or modify the work in the event of non-payment or breach of agreement.
The website build is a one-time service. Once paid in full, the website is yours to keep with no further obligation.
Standalone hosting & management purchased on its own is billed month-to-month, and you may cancel with 30 days' written notice. The Free Website Build hosting & maintenance carries a 6-month minimum term (with the first and last month payable up-front at signup), after which it continues month-to-month; because the last month is prepaid, no further monthly fee is owed on a cancellation effective at the end of the term. Contractor Advanced is billed month-to-month. Either party may cancel with 30 days' written notice, and JaggPro also reserves the right to terminate at any time and for any reason with 30 days' written notice.
Upon cancellation, JaggPro will deliver the website in file format and initiate the transfer of the client’s domain name. Domain transfers can take up to 15 business days to complete.
Additional fees apply for any of the following: website transfer to a third-party host, host environment setup, DNS configuration, SSL certificate setup, domain registrar setup, or any other technical setup or transition services. These services are billed at $100/hour.
Edits, updates, and additions include any request to add, remove, change, or modify any element of the website including text, images, layout, pages, forms, links, or functionality.
Management & Hosting Package: Clients are entitled to up to 15 minutes of edits per billing cycle, which typically covers between 5 and 20 minor edits depending on complexity.
SEO Package: Clients are entitled to up to 30 minutes of edits per billing cycle, which typically covers between 5 and 50 edits depending on complexity.
Any work requested that falls outside the scope of the client’s current package — including but not limited to new pages, redesigns, added functionality, integrations, copywriting, or custom features — may be completed at an additional cost of $100/hour. A quote or estimate will be provided prior to work beginning whenever possible.
Statistics, projections, and performance data referenced in JaggPro materials, proposals, or website content are based on median outcomes derived from industry research, including sources such as BrightLocal, SmartInsights, and SearchX (2024–2025). These figures are provided for informational and illustrative purposes only.
Individual results will vary. Actual performance depends on numerous factors beyond JaggPro’s control, including but not limited to: your local market conditions, competitive landscape, quality and consistency of implementation, budget, client engagement, and external algorithm or platform changes.
By entering into an agreement with JaggPro, the client acknowledges and understands that results are not guaranteed, and that their experience may differ from the statistics or outcomes referenced. JaggPro makes no express or implied guarantee of rankings, traffic, leads, revenue, or any specific business outcome.
Performance Guarantee (fee remedy). Separately from the disclaimer above, where a guarantee is offered to a qualifying client in writing, it is defined exclusively in the client’s written service agreement, generated from the client’s initial audit. Statements on this website and in other JaggPro materials describe the program generally and are not offers of specific results. Under the guarantee, if the client is not seeing more leads within the six (6) month period defined in the agreement, the client’s sole and exclusive remedy is a refund of the client’s last four (4) monthly service fees; the client keeps their website and their optimized Google Business Profile. Third-party and advertising costs are non-refundable and are excluded from any refund. This is the client’s sole and exclusive remedy for the guarantee and does not increase JaggPro’s liability beyond its limitation-of-liability terms.
The Performance Guarantee is conditional on the client’s response and follow-up commitments as defined in the service agreement. Leads not actioned within the agreed response window count as delivered toward the guarantee, and sustained failure to meet client obligations (following written notice) suspends the guarantee measurement period rather than automatically terminating it. Leads are measured by the tracking systems identified in the agreement (call tracking, CRM pipeline, and analytics), with both parties seeing the same dashboard numbers. Third-party costs such as advertising spend and software or subscription fees remain the client’s responsibility and are excluded from any refund. The guarantee does not alter the disclaimer above — no specific ranking, traffic, revenue, or business outcome is guaranteed. The client acknowledges it has not relied on any statement of specific results outside the executed agreement, which — together with JaggPro’s Terms & Conditions — forms the entire agreement and prevails over website content. The services are provided on a business-to-business basis.
The quality, detail, and uniqueness of your website is directly tied to the information you provide. The more background, content, photos, preferences, and direction you supply, the more tailored and effective your website will be. Clients who provide thorough information consistently receive better outcomes.
In addition, clients agree to the following:
For most standard website projects, the estimated build and delivery time is 3 to 5 business days from the date all required client information is received.
Some website samples, mockups, or examples shown to clients for inspiration or reference may include advanced features, premium plugins, custom graphics, animations, or third-party integrations. These elements may not be included in the standard website build or in the client’s selected package.
Advanced features shown in samples may either:
JaggPro will make reasonable efforts to communicate what is and is not included before work begins.
JaggPro may utilize third-party platforms, tools, and services in the delivery of its services, including but not limited to hosting providers, domain registrars, page builders, plugins, analytics platforms, and advertising networks.
To the fullest extent permitted by applicable law, JaggPro, its owners, employees, contractors, and affiliates shall not be held liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of, or inability to use, services provided by JaggPro.
This includes but is not limited to:
JaggPro’s total liability in any matter arising from or related to its services shall not exceed the total amount paid by the client in the 3 months preceding the claim.
By signing a JaggPro service agreement, submitting payment, or otherwise engaging JaggPro’s services, the client confirms that they have read, understood, and agree to be bound by these Terms & Conditions in their entirety.
For questions regarding these terms, contact JaggPro directly prior to entering into any agreement: [email protected]